As a business, what do you consider to be the main qualities to look for when choosing a Facilities Maintenance Service?

Outsourcing facilities management can provide businesses with all the different elements of service provision required to maintain a property correctly.

We have put together a useful selection of tips to consider when you make your final decision.

Efficiency, Expertise and Professionalism

Outsourcing to a company can provide a host of skills and expertise rather than training someone internally.  This is especially relevant to organisations that have a number of sites and require a quick response team who they can trust to do the job quickly, correctly and with as little disruption to the day to day business as possible.

24/7 Call-out

Facilities problems can happen any time of day and even out of hours and on the weekend. Businesses can have peace of mind knowing they have a reliable, responsive service to call at a moment notice, with the added reassurance that the problem will be resolved professionally and effectively.

Re-active and Planned Maintenance

Businesses have different facilities requirements – some require regular planned maintenance, some require re-active maintenance that services the business, when things go wrong unexpectedly.

Having a service to support every eventuality means that businesses can rest assured their needs are met and their business is taken care of.

Having the opportunity to choose specific plans is ideal for businesses or organisations that cannot plan work due to the nature of the industry but need to respond quickly when problems arise.

It serves the function of performing maintenance on various equipment and areas, and can even help avoid any unscheduled breakdown and downtime.

Multi-skilled Teams Not Available In-house

Outsourcing can provide a one-stop solution to tricky problems that may require expertise out of the skills remit of a Facilities Manager or maintenance employee.

An effective solution to this would be to choose a maintenance company that can effectively be called upon to supplement the facilities role.

Risk Management

Businesses need to ensure that Health & Safety is a priority for their employees, and outsourcing facilities management can take the risk out of faults not spotted or faults not repaired properly. Organisations can rest assured that there is a duty of care.

Tailored Solution

Organisations have different needs and requirements, and to address this adequately, sometimes a bespoke package of support that perfectly fits with the customers’ requirements is the solution.  Flexibility is key to effectively manage the work area. Having a reliable and dependable service creating a quality bespoke solution for you will mean that you are more likely to be happy with the service provided because there’s an assurance you’ll get what you expect, when you expect it, in the way you expect it.

The big question… Are YOU Satisfied With Your Current Facilities Management Provision?

Do you currently operate a facilities management program that suits your business, its customers and that keeps running optimally?

It’s worth making sure that you have considered the points raised here, and whether your maintenance program compliments your brand, customer experience and whether you feel you get a good return on investment.

Ayjay Group offers a comprehensive range of professional Facilities Management maintenance solutions to businesses, including flexible support service packages that can facilitate planned or reactive needs of a business.