We Are Currently Operating as Normal.
We take the health and safety of our staff and customers extremely seriously. Please be assured we are continually reviewing our procedures during the Covid-19 outbreak and are closely monitoring the situation daily for updates and guidance from the official government website and WHO.
Our service continues to operate at full strength, including out-of-hours support.
We have full contingency plans in place to ensure that we can continue to operate as normal, with increased measures for safety precautions. For on-site engineering teams, these include:
- Each on-site team is equipped with sanitising products to reduce the chance of cross-contamination.
- All teams have been instructed on how to operate under current government guidance.
- All tools, paperwork and equipment are to be handled by engineers only.
- Risks at each site are to be evaluated independently.
If we must self-isolate, we are fully equipped for remote working and will respond to office calls and emails as usual and continue to provide an effective service throughout this challenging situation.
This is of course a moving picture and we will continue to assess and keep all customers updated as soon as possible, should our normal working procedures alter.
For now, it’s business as usual.